FAQ – Maie Piou

Frequently asked questions

Maie Piou is an independent niche perfume house.
Each creation is conceived as a living, free olfactory experience, where matter, time and skin interact naturally.

Maie Piou favours story living rather than storytelling.
Perfumes are not born from a marketing narrative, but from real experience, an assumed artistic freedom and an intimate relationship with raw materials.

The creations are rooted in the present, in gesture and in sensation.

No.
Maie Piou perfumes are not designed for a gender, but for a skin type.
They are aimed at those who choose a perfume for what it evokes, and not for what it represents.

Maie Piou is a free, living, moving name. It evokes breath, rhythm, the connection to nature and birds — symbols of freedom and creative impulse, deeply rooted in the adventure of the house.

The perfumes are created by Jean-Charles Sommerard, a renowned perfumer, son of a distiller and former teacher of natural materials at the École Supérieure du Parfum in Paris for eight years.

Maie Piou perfumes are designed and manufactured in France, in compliance with fine perfumery standards and current regulations.

The creations are formulated at concentrations designed to offer a balanced presence, a natural evolution on the skin and a lasting quality consistent with the olfactory character of each fragrance.

The outfit depends on the composition, the skin type, and the context.
Maie Piou perfumes are designed to evolve over time, without freezing the scent or seeking excessive power.
Longevity is conceived as a journey, not as a performance.

No. Maie Piou perfumes are not tested on animals.

Store it away from light, heat and temperature fluctuations.
Close the bottle tightly after use to preserve the integrity of the fragrance.

Orders are carefully prepared in an ESAT (Establishment and Service for Assistance through Work), with which Maie Piou collaborates.

This partnership supports the professional inclusion of people with disabilities, while ensuring careful and humane preparation of each shipment.

Orders are usually prepared within 48 hours (excluding weekends and public holidays).

Delivery times vary depending on the destination:
France: approximately 2 business days
Europe: approximately 4 business days. International: varies depending on the zone.
A slight delay may sometimes occur, a deliberate choice to prioritize a more human-centered approach to logistics.

Free delivery is offered for orders over €120 within Europe. Shipping costs are clearly displayed before order confirmation.

Yes. Maie Piou delivers in France and internationally. Shipping costs and delivery times are specified when ordering.

For deliveries outside the European Union, taxes or customs fees may be charged by the carrier. These remain the responsibility of the customer.

Once your package has been shipped, you will receive an email with a tracking link.

Check your spam folder. If necessary, contact us, specifying your name and the order date.

An order can be modified or cancelled as long as it has not been prepared or shipped. Contact us as soon as possible.

Please send us a photo of the product, the package and the batch number, along with your order number. We will find a suitable solution.

If a product is not suitable for you, contact us via the form.
Each application is carefully reviewed according to the conditions set out in our legal notices.